FAQ Page
Where do you ship to?
- Currently we only ship to Canada and U.S.A
Where are your products made?
- Our products are created and designed by a Canadian Forces Veteran & spouse in Canada. Printing and assembly is also done in Canada.
Where is Veteran Visions located?
- Edmonton, Alberta, Canada
Do you accept large orders?
- Yes, we do. For large orders please contact us at info@aveteranvisions.com and we will be happy to assist you
Do you offer discounts or coupon codes?
- Be on the lookout on our social media & website for promotional codes
How long does shipping take?
- For Canadian customers dependent on your location; 3-10 business days
- For U.S.A customers dependent on your location; 5-12 business days
Do you accept returns?
- We offer returns within the first 30 days of your purchase.
- Eligibility for returns: your item must be unused and in the original condition. Receipt or proof of purchase. Customers are responsible for cost of shipping for returns. Upon receiving the returned items in original unused condition a refund will be given.
- If you receive your items damaged, we will happily exchange the same item. Please send us an email so we can arrange an exchange for you.